Category Archives: jobs

Job Centre: With all eyes on Tech City, where are the mobile job opportunities and do we have the skills to fill them?

According to the Connected Digital Economy Catapult, established by the Government’s Technology Strategy Board, the IT, software and digital content sectors are worth £100bn to the UK economy. This is larger per head than any other country in the world and could represent 10 per cent of UK GDP by 2015. 

Speaking at the World Economic Forum in January, EU commissioner for technology, Neelie Kroes, said that Europe would have 1m new tech jobs by 2016 and 2m by 2020, with up to a fifth of these in the UK. Worryingly though, IBM’s 2012 Tech Trends report found that just 1 in 10 UK organisations believes it has the skills to use advanced technologies, including mobile computing, cloud computing, and social business. Meanwhile, 73 per cent of educators and students said there is a major or moderate gap in their institution’s ability to meet demand for these skills.  

PM David Cameron has announced a £50m regeneration of East London’s Old Street tech hub, Silicon Roundabout, which is due for completion in 2016. While this will certainly create an impressive landmark to showcase digital leadership, little commitment has been made to creating a suitably skilled British workforce. And in any event, it may already be too late.  

With some of the biggest media companies in the world – the likes of Skype, Amazon, Google, Facebook, and BSkyB – all expanding their mobile operations in London, and each requiring large engineering teams of hundreds of people, the competition is already fierce for mobile talent. Is the UK up to the job? 

“Our candidates think mobile is a really interesting opportunity, particularly around M2M and the chance to use mobile technology to make people’s lives better, whether that’s through medical and health or utility,” said Mark Long, director of future media recruitment company ABRS. “They are in a really good position – everyone from software engineers, UX designers, product managers – across the mobile platform, there are more jobs than candidates. If you’ve got the skills, there are loads of opportunities – if you’re a company trying to build this stuff, there is lots of competition.” 

Like the FT, Walmart and Deloitte, Thomson Reuters bought a London-based mobile dev firm, Apsmart, to shore up its mobile capacity. Bob Schukai, head of mobile at Thomson Reuters, says: “It’s not uncommon to just buy a mobile development company to take them completely off the market. You might never do anything with the product, you might just be doing it as a talent acquisition.  “It used to be about offshore versus inshore – that discussion has changed completely. It’s now about outsource versus insource. You can see a decline in numbers in the PC space and with that comes an insatiable demand for mobile talent. That’s a capability that companies need to create themselves and be able to instil across their organisation.”

 So, does the talent have to be bought or can you help grow it? Raj Day, group CSO for Telefónica in Latin America, was out running while considering his difficulty in finding innovative products, services and different ways of working. There was only one shop for digital innovation – Silicon Valley – and it was not only expensive to hire from but was also eating up some of his own digital talent. He passed an empty shop and thought ‘what would happen if we filled that full of startups?’ 

Three years and 13 countries later, the startup initiative Wayra is now established across Latin America, the US and the EU. Ann Parker heads up EU operations for the accelerator programme, and she says there is an abundance of talent. “The perception I had was that we would struggle to find that kind of talent and people willing to go and work in a startup in London,” she says. “We have found quite the reverse. We get a lot of people who have finished their degree but have decided that the corporate ladder isn’t for them. We also get lots of people in their mid-30s. People who’ve got life experience, who’ve made a few mistakes. That really helps.” 

While Telefónica says it does not intend to take any of the teams that it gives funding to into the business itself, startups like cloud service provider Cloud66 have become preferred partners and in return gain access to more than 300m customers. “If we want digital startups to contribute to the economy, everyone needs to be putting their hands in their pocket,” says Parker. “There’s room for us all.” 

Eric Van der Kleij, fintech entrepreneur and head of Level39, Tech City’s newest accelerator, believes that the financial crisis has given entrepreneurs and big business the opportunity to explore and create new technology together. “London and Europe are facing another challenge in the contraction of the financial services sector, which has previously represented up to 12.9 per cent of GDP if you include IT services,” he says. “It’s the innovators in tech and digital and creative that are going to form part of this replacement economic growth.  “You can imagine an idea being created at a hackathon that one day goes on to become a substantial banking mechanism for new, open, transparent banking. Now that is being made possible by the talent and by an environment that supports innovation – with a combination of support from organisations and government.” 

While this all sounds rather cosy, startups and big businesses are clearly in competition for great graduates. Some see a ‘brain drain’ as people choose big bucks in the City over the uncertainty of startup life. But Bob Schukai thinks the issue is more fundamental. “Five guys can build a product and beat you to market in a heartbeat. Big business is going to need that technology talent to be successful and compete at an enterprise level as well as at a consumer level. The challenge in the UK, like the US, is that neither are producing enough STEM grads. That’s where the real problem is.”

American-born Schukai has gone on record many times arguing that foreign graduates in the US should ‘have a green card stapled to their university certificate’ and he thinks much the same is required in the UK. “Anybody that graduates with an advanced technology degree should be given indefinite leave to remain in Britain. These are people that are going to be producing, going to be working in high paying jobs, contributing revenue to Inland Revenue.” 

Wayra’s Ann Parker, however, disagreed with the perception that tech graduates are the only people who can create entrepreneurial success. “Good ideas come from everywhere,” she said, “you don’t need to be a computer scientist to have a great idea for a startup and even if you are a great coder – it doesn’t mean you will be a successful entrepreneur.” 

So if it’s skilled digital workers we lack, why do we have an abundance of idle ‘digital natives’, 1m young people who commentators fear becoming a ‘lost generation’ excluded from employment into adult life? While 16-24-year-olds are never too far from Blackberry Messenger or Facebook, many, it appears, may not understand the opportunities in emerging technologies; the opportunity to become creators, rather than simply consumers. If you were born in the 1990s, the digital natives rather than older digital immigrants, can you help but take technology for granted? 
“’My brother said ‘stop being a waster, have a Sinclair ZX81 [released in 1981]’, and for the first time I felt completely empowered,” says Van der Kleij. “Today, the mobile phone, and especially the smartphone, has made technology incredibly accessible. So many more people understand how apps can solve problems in life and come up with solutions that previously would have required huge amounts of programming expertise. This exposure could catalyse them into entering the computing profession and maybe getting a computer science degree or even entering IT services.” 

With this tech-native generation coming of age in terms of their careers, what does the Government need to do to nurture growth? “The first thing I would say to Government,” Ann Parker at Wayra says, “would be to get more computer programming on the syllabus. People should learn it from age six or seven – do it like speaking French. There also needs to be more work on encouraging more entrepreneurial skills to be taught at school – understanding the concept of cash flow, knowing how much money you have in the bank and not spending more than that.” 

A number of organisations already work for free to excite young people about creating the technologies of the future, including Devcamp and Apps for Good. Reuters’ Schukai is also a mentor for Apps for Good, where participant schools spend a school term building an app from start to finish, with the winning team going on to have their app made for real.  “We think that this can become a feeder for large and small companies across Britain or creating the entrepreneurs of tomorrow,” he says. “We have more than 200 schools and it has become the benchmark programme, but I would love to see more engagement between business and schools.” 

There are many online courses, at minimum cost, as well as free resources that offer a real learning opportunity at a fraction of the debt promised by university. But is it too late by then? Courtney Boyd Myers, audience development director at London’s General Assembly, a tech education and events business, says businesses must work together with educators to help the education system keep up with the pace of change in the tech, digital and mobile industries. “Business both established and startup need to have the resources and knowledge in place to be continually learning, growing and developing in this space,” she says. “Our opportunity and our challenge is to figure out how we can build businesses that help people connect, increase access to healthcare, education and jobs, and provide an infrastructure to create further new businesses.”

So where are these 2m promised jobs of tomorrow going to be? Bob Schukai believes “app exhaustion” may have set in. “But there are other areas that are underexploited, such as health, fitness, and especially education,” he says. “You will see a lot more testing and evaluating jobs that didn’t really exist previously. People in the beginning just sort of built stuff and threw it out the door. You’ve also got to have people who write the automation programs, because the amount and number of mobile products you need to create isn’t going down it’s going up. Those people are eventually going to become developers themselves.”

So far, £6m was pledged in the Autumn Statement to train 3,000 people in technology roles and after intense pressure from the industry, Michael Gove’s controversial EBacc qualification – the education secretary’s proposed GCSE replacement – will now contain computer science as a fourth science option. Business and universities will be consulted in the development of the syllabus, Gove has said. 

But is this all too little too late in the global tech race? “Some of the most exciting ideas come from innovators who have had no formal training. They are not restricted by the fetters of corporate and traditional education,” said Van der Kleij. “But any investment that we can make in education that is more appropriate to the skills that we need at the moment and that we’ll need in the future – any investment that we can make in that is a worthwhile thing to do.”

Written for Mobile Marketing Magazine and first published here:  http://www.mobilemarketingmagazine.com/content/job-centre#ZaiA8MTBVxewdhiq.99

It’s a Girl Thing: why are there so few women work in tech and what can we do about it?

Veteran mobile journalist Tim Green called this year’s Mobile World Congress “so ludicrously mono-demographical it’s almost funny”. And the most largely represented group, in case you were wondering, was “middle-aged, white males”.  

Look within the tech industry, and at leadership roles across other sectors, and funnily enough, this story isn’t unusual – LadyGeek calculates that the number of UK technology jobs held by women actually dropped from 22 per cent in 2001 to 17 per cent by 2011. Only 22 per cent of MPs are women, and despite a drive following the Davies Inquiry to reach a pretty reasonable target of 25 per cent female directors in the FTSE 100, the number is stubbornly stuck around 17 per cent. Six of the FTSE 100 boards are still all male. 


Sheryl Sandberg, COO at Facebook, and clearly one of the most powerful women in business, has caused a stir that even she says she hadn’t expected on the launch of her book, Lean In. Pragmatist and feminist, she argues that often women hold themselves back, uncomfortable with the decisions they make in their career. You cannot wait for the institutional barriers to fall down around you, she says. 


A year ago, and before Sandberg’s book had even gone to press, Women in Wireless (WiW) London launched to promote and develop female leaders in the UK’s mobile and digital industry. The four founders, Jen Macrae, Rimma Perelmuter, Rhian Pamphilon and Jen Hiley, have a formidable combination of expertise, killer contact books, drive, vision and a bit of humour between them. 


Today, the network has more than 700 members, and within its first year, hosted eight events across its Connect, Develop and Promote streams within its first year.  The London branch was established after Macrae, who is currently working as VP, digital wallet market development, at MasterCard on the UK deployment of its Masterpass payments system, was approached by one of Women in Wireless’ global co-founders about setting it up. “Although there were many networking organisations, there was an opportunity to create something member-led, targeting career development needs, and serving to promote and support the development of women to more senior roles,” she says.  


Things kicked off with a launch led by former Nokia CMO Jerri DeVard, followed by an entrepreneur debate hosted at Telefónica’s Wayra Academy, and then an international careers event with leading female executives at QTel and Microsoft.  At the end of last year, WiW London commissioned its first (if not the first) survey into women working in wireless in the UK, with the help of Telefónica and Diffusion PR. The study sought to understand the barriers and opportunities for women in the industry, to raise awareness of diversity issues, and set priorities for their work. The survey garnered more than 600 responses. 


Mobile is a young industry, with, the survey found, many younger women working in it. 43 per cent of those surveyed were aged 25 to 34 and a further 9 per cent are in the 18 to 24 age group. Just 14 per cent are 45 to 54 and only 2 per cent are 55 to 64. Not surprisingly, as stereotypes go, the most popular career for women in wireless is marketing – while just 5 per cent work in product development or innovation, 4 per cent are engineers, and only 2 per cent have financial roles.


While there are many initiatives to encourage more young women to get coding skills and take-up STEM (Science, Technology, Engineering, Mathematics) subjects, Jen Hiley, who is currently a senior consultant at Infosys Lodestone and social coordinator for WiW, says it is the myth of all tech jobs being “techy” that can deter women in the first place.  “There is a mystique of it being a very technical field, whereas, in fact, there are so many non-engineering career paths in the industry,” she says. “Today’s marketplace for technology is no longer about meeting the internal needs of big business. It has shifted to meeting the ever-growing demands of the everyday consumer, which in turn is driving innovation and creativity, and opening up masses of new opportunities.”  


Many of the women surveyed are yet to make it to senior roles – just 15 per cent currently hold one – fewer still – just 10 per cent – have directorships. Rimma Perelmuter, who has worked in mobile for 13 years and is now CEO of MEF and co-chair of the WiW development stream, believes it is imperative to have a clear understanding of the causes of why women are under-represented in senior industry roles. “The survey reveals some surprising results,” she says. “83 per cent of respondents between 35 and 54 believe that it is harder for women to succeed in their careers than it is for men, with 36 per cent identifying ‘a male dominating culture’ as the reason they are under-represented at senior levels. While culture is clearly a challenging issue to address, the survey is a wake-up call to the Industry to take action.” 


“The survey shows a stark reality,” says Dereck McManus, COO of Telefónica in the UK and board lead for diversity and inclusion, who helped to analyse the results. “The majority of people we spoke to believe it is harder for women to succeed in their careers than men, and two thirds seeing culture as a barrier to the progress of women to senior positions. I believe that businesses have a responsibility to do more to ensure that women are represented at all levels in business. At Telefónica, we’ve launched a number of initiatives, including our Women in Leadership programme, to do exactly that. “One finding that I found interesting, but perhaps not that surprising, was the fact that flexible working was seen as one of the top ways companies can support women in their career. Just last year we ran the biggest ever flexible working pilot, with 3,000 of our people working remotely for a day. It sounds ambitious, but the pilot showed what’s possible when flexible working is done properly.” 


While some businesses clearly see the benefits of helping employees manage their career and busy home lives – just 11 per cent of survey respondents said they have an excellent work/life balance – Yahoo’s first female CEO, Marissa Meyer, recently banned her staff from working at home. All of the WiW founders emphasise the need for personal initiative as a means to success – whether that’s finding mentors, sponsors, networking opportunities or going to educational events. 52 per cent of those asked said they had never tried to find a sponsor, while 41 per cent had not identified a mentor. 


“At our inaugural event, inspirational speaker Jerri DeVard made a poignant remark that’s stuck with me: ‘We all stand on someone else’s shoulders’,” says Peremulter. “It speaks to the importance of going beyond ‘superficial’ networking to building relationships with mentors, sponsors and colleagues that you can learn from and that are there to support you.   

“Equally, it is important to take the time to share your experience with others and give back. I’d like to see more leaders in our industry take the time to live up to this ideal regardless of whether they are women or men.” 

It is natural networking abilities, Jen Hiley believes, that should bring success to younger women. “We are widely recognised to be more empathetic, task-orientated and extremely thorough. Women are born networkers, with the ability to forge strong and lasting relationships, seeking out opportunities and alliances. Creating groups like Women in Wireless will hopefully inspire more C-level women to share their extensive knowledge, whilst providing a forum for ladies who can feel comfortable asking for support.” 


Self-belief and confidence was highlighted in the survey as one of the top enablers to support career progression. But what happens when that takes a knock? Jen Macrae says: “Our survey respondents have told us, and we have all experienced it, that when personal initiatives fail, it can have a negative impact on career opportunities and confidence. Our challenge now at Women in Wireless is to provide a support structure that helps those wanting to progress to overcome their own internal barriers.” 


Telefónica’s McManus concludes: “As an industry, we need to do more to turn this around. Whether it’s running mentoring schemes to support women throughout their career, or using positive role models of successful women in the industry – all businesses can make a difference. If we don’t take action, we run the risk of missing out on the vital skills of a generation of women.”


Written for Mobile Marketing Magazine and first published here: http://www.mobilemarketingmagazine.com/content/it%E2%80%99s-girl-thing#KLXduxDsrktJQkfx.99

Siemens and UK Government Launch Learning Hub to Plug Digital Skills Gap

Siemens has launched an education and careers platform to help inspire more young people in the UK to become engineers.

The digital hub has been ‘explicitly designed to encourage young people to engage with engineering and manufacturing related subjects’, with many software, electronic and mechanical engineers now going on to work in the mobile industry.

The company is working with the Cabinet Office, Department for Education and the Department for Business, Innovation and Skills to open the education portal for teachers, students and parents to access relevant information. It will be rolled out to 5,000 schools by 2014, aiming to reach more than 1.95m pupils in the first year and 4.5m by 2016.

Siemans launched its first mobile phone in 1985 and released more than 100 handsets before it sold this arm of its business in 2005.

Written for Mobile Marketing Magazine and published here: http://www.mobilemarketingmagazine.com/content/siemens-and-uk-government-launch-learning-hub-plug-digital-skills-gap

Wayra Chosen to Launch Social Enterprise Incubator

Telefonica’s tech accelerator Wayra has become one of the first to be awarded money from the government’s £10m Social Incubator Fund. In a partnership with UnLtd, the Warya UnLtd Academy will provide investment and technical expertise to social entrepreneurs who use digital technologies to solve real-world problems. The organisation will look after 30 businesses over two years.
Bethnal Green Ventures, an accelerator for tech-based social enterprises, will also launch their Social Innovation Camp to support businesses tackling environmental and social problems. They will help 72 start-ups over four years.

“We are massively proud to celebrate this new partnership to find, support and grow digital social enterprises in the UK,” said Simon Devonshire, director of Wayra Europe. “We are also thrilled the government is giving this special partnership its full support and backing. Together we aim to address significant social issues through the use of digital technology combined with entrepreneurial talent.”

Written for Mobile Marketing Magazine and published here: http://www.mobilemarketingmagazine.com/content/wayra-chosen-launch-social-enterprise-incubator

Telefónica Commits to EU Tech Job Pledge

Technology companies, including ARM, Cisco and Telefónica, have joined a ‘Grand Coalition’ announced by the EU commissioner for technology at Davos in order to boost digital skills, innovation and entrepreneurship in the region.

Speaking at the World Economic Forum, Neelie Kroes said that Europe would have 1m new tech jobs by 2016 and 2m by 2020, with up to a fifth of these in the UK. The initiative should equip Europeans with technological skills and knowledge to fill these roles.

Telefónica’s COO, José María Álvarez-Pallete, pledged to give support to 1,000 start-ups globally by 2015 through its Wayra Academy programmes, along with commissioning an attitudes survey of Millennial adults in the 27 member states and launching a new tech event in London, Campus Party Europe, to take place in September. Telefónica also aims to have built an online community of 300,000 young entrepreneurial Europeans, to teach digital literacy to 50,000 students in its Think Big School and get 5,000 young people and graduates into tech roles via its Talentum programme.

Skills shortages

“The transition to a knowledge-based and innovation-driven economy is accelerating, but skills shortages and gaps are negatively impacting growth, competitiveness, innovation and employment in Europe,” said Álvarez-Pallete, speaking at the World Economic Forum. “We believe that commissioner Neelie Kroes’ Grand Coalition for Digital Jobs is a very helpful catalyst to help European recovery. The private sector has a critical role to play and we will be working actively to build a real momentum across Europe”.

Telefónica has already been working to address existing skills gaps and encourage entrepreneurship, launching five Wayra start-up academies in Europe in the last 12 months. The company, which owns the UK’s O2 network and serves 100m customers in the EU, says it has invested in a new start-up every three days and created nearly three new jobs every day since Warya opened its doors. It has also trained 4,180 young people to start their own social projects and taught 1,000 young people about digital skills.

Written for Mobile Marketing Magazine and published here: http://www.mobilemarketingmagazine.com/content/telefonica-joins-eus-tech-job-pledge-1000-start-ups-goal